Policies

Processing Time

  • The time needed to fill an order varies from 1-10 days. 

Estimated shipping times

  • All shipping is sent through the USPS, shipping times depend on the USPS operating at full capacity.
  • North America: 3-10 days
  • Items marked “delivered” by the USPS are considered delivered for the purposes of refunds and cancellations. 

Shipping address

  • If an order is submitted with the wrong address, please email me right away, within 12 hours of order, at copperbloomcreative@gmail.com to inform me of the error and provide the correct shipping address.
  • Buyers are responsible for providing an accurate and up-to-date shipping address. If an item is not delivered to the buyer because of an inaccurate shipping address, a full refund is not guaranteed. 

Customs and import taxes

  • Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Returns and exchanges

  • I gladly accept returns, exchanges, and cancellations.
    • Contact me with 2 days of delivery
    • Ship items back within 7 days of delivery
    • Request a cancellation within: 24 hours of purchase
    • Cancellation is not possible once the item has shipped
  • Conditions of return
    • Buyers are responsible for return shipping costs
    • If the item is not returned in its original condition, the buyer is responsible for any loss in value

Questions about your order? Please email copperbloomcreative@gmail.com